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Coaching and Mentoring Development Programme (CMI Level 7)

Duration – 4 days. Multiple locations, virtual classroom and in house delivery available

Day 1
  • Define what coaching and mentoring means, and where they sit within organisational and individual development
  • Understand the coaching process, and how to use key models to hold both formal and informal coaching conversations (and consider the spectrum in between)
  • Coaching practice 1


Day 2
  • Consider the ethical and contractual implications of coaching
  • Build reflective practice into everyday coaching and mentoring to instil continual improvement
  • The psychology or coaching and mentoring
  • Managing conflict
  • Further tools for self-awareness and improvement
  • Coaching practice 2


Day 3
  • Build, develop and lead high performing teams. Consider how to develop people in line with the performance management process and values of your business
  • Consider motivational strategies and learn how to coach and mentor team members with varying ability and potential
  • Examine how to use coaching conversations to develop individual professional goals and career plans with team members to enhance motivation levels
  • Identify how to integrate coaching and mentoring into your leadership approach to support the needs and objectives of the business; informal development and the art of ‘Curb-side Coaching’, leading to the development of a coaching culture
  • Understand good practice in the evaluation of coaching, including cutting edge methodology in measuring ROI
  • Coaching practice 3
Day 4
  • Learn and apply supervision best practice in order to provide Formative, Normative and Restorative supervision support to other coaches and mentors in the organisation, at any level
  • Principles of Organisational Culture
  • Embedding a successful and sustainable culture of coaching and mentoring
  • Group coaching practice 4 (coaching Board)

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