Define what coaching and mentoring means, and where they sit within organisational and individual development
Understand the coaching process, and how to use key models to hold both formal and informal coaching conversations (and consider the spectrum in between)
Coaching practice 1
Day 2
Consider the ethical and contractual implications of coaching
Build reflective practice into everyday coaching and mentoring to instil continual improvement
The psychology or coaching and mentoring
Managing conflict
Further tools for self-awareness and improvement
Coaching practice 2
Day 3
Build, develop and lead high performing teams. Consider how to develop people in line with the performance management process and values of your business
Consider motivational strategies and learn how to coach and mentor team members with varying ability and potential
Examine how to use coaching conversations to develop individual professional goals and career plans with team members to enhance motivation levels
Identify how to integrate coaching and mentoring into your leadership approach to support the needs and objectives of the business; informal development and the art of ‘Curb-side Coaching’, leading to the development of a coaching culture
Understand good practice in the evaluation of coaching, including cutting edge methodology in measuring ROI
Coaching practice 3
Day 4
Learn and apply supervision best practice in order to provide Formative, Normative and Restorative supervision support to other coaches and mentors in the organisation, at any level
Principles of Organisational Culture
Embedding a successful and sustainable culture of coaching and mentoring
Group coaching practice 4 (coaching Board)
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