IT Director at University of East London. I have 24 years’ experience in the Higher Education Sector, delivering digital transformation through radical business change strategy. Leading on: departmental and business-wide restructures; policy development; process re-engineering; service integration and consolidation; and customer service improvement.

Extensive experience of change management, business transformation, strategy development, organisational change, incident management, process redesign, supplier management, service management, programme management and quality control.

Utilising extensive business awareness, I am able to influence change across the organisation for the technologies used and the policies governing both the use of and the procurement of these technologies