Enhancing the Quality of Palliative and End of Life Care Services 2022
Online 6 September 2022, 9:00am - 3:00pm
Day 1
9:00am
Online Registration
9:30am
Chair's Welcome Address
9:40am
Opening Keynote: Leading High-Quality Care In End Of Life Care Services Through Applying Daffodil Standards
Dr Catherine Millington-Sanders, RCGP / Marie Curies National Clinical End of Life Care Champion, Marie Curie
10:00am
Special Keynote: Moving Forward End-Of-Life And Palliative Care In The UK - Amendment To The Health And Care Bill
- In the Health and Care Bill her amendment established the provision of core palliative care clinical services as part of NHS provision
- Forwarding the palliative rights as legal rights for the first time in the UK
- Introducing a clear need that "services or facilitates for palliative care" be commissioned by integrated care boards, who are in charge of local services under the Government's NHS reform
- Ensuring the palliative care needs are met in the NHS when the patients need help
Baroness Ilora, Finlay of Llandaff, House of Lords
10:30am
Keynote Address: Embedding Advanced Care Planning In The Challenging Nursing Context
- Providing an overview of national and international advance care planning research
- Learning barriers, facilitators, and lessons from trying to embed and implement new practices in care and nursing homes
- Presenting family carer and staff resources for advance care planning (ACP)
Dr Andrew Harding, Lecturer in Health Research, Division of Health Research, Lancaster University
10:50am
Questions And Answers Session
11:10am
Break And Networking
11:35am
Keynote Address: Accelerating The Delivery Of High-Quality And Community-Led Care In The Next Decade
- Ensuring community-led care by connecting people with the right people with the right skills
- Understanding the challenges for patients regarding the service quality of end-of-life care, especially in the hospital setting
- Boosting care quality by exploring the correlation between age, socio-economic status, and care quality
- Building carers’ confidence and sufficient training in how to support and interact with the dying patients
Christopher Thomas, Principal Research Fellow, Institute for Public Policy Research
11:55am
Keynote Address: The Ongoing Challenge Of COVID-19 For The Hospice Sector - Lessons From The First Two Years
- Understanding the challenges of local hospices in the West Midlands through reflecting on 70 interviews across four key cohorts (patients, carers, staff, and senior managers) as well as analysing 255+ documents, including local guidance, procedures, and emails
- Identifying what we know about the compromises that were made to hospice services and the impacts upon staff and service users
- Exploring how hospices in the West Midlands are seeking to return to providing high-quality end-of-life care and how this can be applied at a wider national level
- Sharing lessons and recommendations from the pandemic to shape ongoing responses, including: recognising how the pandemic response is transforming hospice services from increased hospice-at-home services to providing more bereavement support; and how hospices can continue to mitigate the ongoing physical and wellbeing risks posed by COVID-19 for service users and staff
John MacArtney, Associate Professor, University of Warwick
12:15pm
Keynote Address: Promoting Equity In Access To Hospice Care
- Identifying the communities which are typically excluded from hospice care
- Recognising existing good practice in the sector to increase access to hospice services
- Sharing key challenges and solutions to improving access to all
- Collaborating with partners to improve access to, and the quality of, palliative and end of life care in prisons
- Working with LGBTQ+ charities to examine access to care for trans and non-binary communities
- Supporting over 200 hospices across the UK to improve equity in access to their care
Katie Reade, Senior Policy and Advocacy Officer, Hospice UK
12:35pm
Questions And Answers Session
12:55pm
Lunch And Networking
1:40pm
Case Study: Moving Forward Hospice Care After COVID-19 - Hospice At Home
Donna Flood, Executive Director, Prince George Hospice Palliative Care Society and Dr Shannon Freeman, Associate Professor, School of Nursing, University Northern British Columbia
2:00pm
Case Study: Sensitive Conversations And End Of Life - Listening To Patients' Needs And Preferences
- Sharing techniques and experiences in improving your interpersonal communication abilities
- Recognising the fundamentals of effective interpersonal communication
- Examining the difficulties in communicating about end-of-life problems with patients, families, carers, and other professionals
- Determining your personal communication skills’ strengths and limitations
Dr Louise Gibbs MBBChir FRCP, Consultant in Palliative Medicine, St Christopher’s Hospice, Molly MacAllister, St Christopher's Hospice
2:20pm
Case Study: Talking About Lost, Grief, And Bereavement
- Gaining a better grasp of how bereavement affects people, and will be able to empathise and respond appropriately within your company’s policies and procedures
- Learning physical and mental impacts of grief and discover ways to manage them
- Supporting people in grief by listening to them and helping them to find their own path
- Understanding the complicated grief of children and young people
Andy Langford, Clinical Director, Cruse Bereavement Support
2:40pm
Questions And Answers Session
3:00pm
Chair's Summary And Close