On completion of this programme, delegates will:

• Confidence in managing, coaching, and developing multidisciplinary teams and individual colleagues
• Leadership skills, presence, and self-awareness in a senior role within Primary Care
• Understanding of personal working preferences, strengths and weaknesses, and how to effectively utilize strengths
• Personal motivations, values, and beliefs and how they influence leadership approach
• Connection between accountability, visible leadership behavior, and high-performing, just culture within primary care
• Role of emotional intelligence in leading, motivating, and engaging with a diverse range of colleagues
• Approaches to handling challenging conversations, conflict, and differing perspectives; ability to mediate and resolve complex interpersonal dynamics
• Evidence-based practitioner, ability to engage with research and evidence in decision making and management within primary care
• Ability to coach and mentor colleagues to enhance performance and build trust and confidence in the practice team
• Understanding of key drivers for change in Primary Care and how they relate to own practice
• Use of iterative, agile principles to define solutions and create a methodology for data-driven improvement
• Change management skills to support others through change
• Resilience and awareness of the needs of others, impact of stress in high-pressure roles, and leading with compassion