Exploring emotions in the workplace through focusing on self to understand how knowing more about ourselves helps us and helps our connections with others, through harnessing our emotions to make better decisions. 

Key Themes include:

• Definition and components of emotional intelligence. How emotional intelligence relates to cultural and social intelligence.
• Importance of emotional intelligence in personal and professional life.
• The impact of stress on emotional intelligence.
• Reflecting on personal emotional experiences and triggers
• Non-Judgmental Awareness: observe thoughts and feelings without judgment and apply this practice in daily life.
• Introduction to Positive Psychology: Explain the principles of positive psychology and how they can be used to improve well-being.
• Strengths Assessment: Have participants identify their personal strengths using a strengths assessment tool or activity.
• Applying Strengths: Discuss ways to incorporate personal strengths into daily life, such as using strengths to overcome challenges or setting goals based on strengths.
• Intentional Change, real self-study and faux self: establishing a learning agenda.
• Coaching with compassion: Peer coaching and reflective practice.

Focusing on social awareness, exploring working with individuals and working on the collective through what it takes to work in a team or be a leader, shifting the focus from person to people. 

Key themes include:

• Building resilience; how enhanced emotional knowledge can make us more resilient.
• Definition and importance of emotional intelligence in leadership.
• Characteristics of emotionally intelligent leaders.
• Understanding personality and individual difference; use a psychometric tool to gain a deeper understanding of yourself, and the personalities and preferences of your colleagues.
• Techniques for building trust with team members and wider stakeholders.
• Strategies for improving communication and collaboration.
• Recognising the sources of conflict to better manage difficult conversations.
• Work through the behaviour change staircase to increase your ability to influence.
• Apply learning to real world scenarios and discuss strategies for effective leaders with peers on the course.