Mandeep is an accomplished equity, diversity and inclusion change agent with nearly 25 years’ experience across the public and third sector. Core to her practice is her belief in the importance of centring lived experience and undertaking the work within a social justice model and with honesty, courage, transparency and humility.

She is currently the Director of Equity and Culture at national Citizens Advice and is responsible for the strategic direction of advancing EDI and building an inclusive culture within a social justice model. Her work has included leading a 3 year EDI transformation programme which has ensured Citizens Advice’s EDI work addresses systemic disparities.

As a race equity specialist Mandeep has been at the forefront of sector leading pieces of work, such as a high impact change programme in the National Union of Students (NUS) to address institutional racism, which was highlighted as good practice across sectors and forums. Currently she is driving Citizens Advices’ Race Matters Programme to address race disparities within service delivery and workforce outcomes. She is also an award winning published author - including the Race Equality Centre’s nationally acclaimed toolkit ‘I Ain’t Racist But..’, which received an award for Excellence in Combating Racial Harassment and was acknowledged as good practice by the Home Office.

Her work has received national attention, awards and most recently she was nominated as an inspirational d&i leader by 331 international diversity and inclusion professionals.