• Learn how the reimagination of public services can help to improve the outcomes for people and communities in places
• Explore how AI-driven solutions can revolutionise decision-making, improve citizen engagement, and create more efficient public services
• Learn how using transformative digital strategies are reshaping local government to improve governance, streamline processes, and enhance service delivery
• Gain insights into practical approaches for using technology to enhance workforce productivity, optimise resources and realise efficiencies across councils and government bodies
• Developing digital skills to support wholesale transformational change

• Shaping a Forward-Looking Strategy for Public Sector Innovation
• Data-Driven Decision Making and Enhanced Service Delivery
• Building Resilience and Scalability in Digital Infrastructure

• Learn about the key principles used to mitigate financial risks, enhance operational efficiency, and achieve significant cost savings in your software investments
• Discover ways to reduce technology costs, from optimising your existing licensing agreements, to analysing your Cloud spend and re-investing into transformation projects that will drive ROI
• Hear first-hand from our public sector customer how they reduced their existing IT spend to fund their Cloud transformation

• Speakers from the previous session will join for an audience Q&A

• Artificial intelligence is the latest technology disruptor of legacy ways of managing information risk and value and, this time around, government has been an early adopter. This presentation considers some of the major breaches and failures of governance which have led to the strong appetite for better data control in the public sector, and a series of Central, Regional, and Local government success stories using Explainable AI.

• Discover how Business Value Maximisation Framework (BVMF®) builds upon and integrates established methodologies, ensuring nothing is lost and everything is gained, boosting IT and digital transformation’s beneficial outcomes to well above the norm
• Learn the core principles of BVMF® that focus relentlessly on maximising ROI, aligning IT initiatives with business objectives and offering a comprehensive path to increased levels of value and success
• Benefit from 30 years of research and development, with insights into how BVMF® delivers a pragmatic and effective approach to addressing today's considerable IT and digital transformation challenges and ever- increasing expectations on CIOs and their teams
• Learn where you can get much more information on BVMF® for free

• Speakers from the previous session will join for an audience Q&A

• Join us for an in-depth look at how one of the UK’s top children’s hospitals transformed its feedback management process using SmartSurvey’s unified, GDPR-compliant platform. This case study will showcase how the hospital overcame challenges related to data duplication, quality inconsistencies, and compliance concerns by centralising their survey tools and implementing robust data governance practices. We’ll discuss the tangible benefits, including a significant cost reduction, improved data quality, and enhanced confidence in managing sensitive information. Discover how this solution not only streamlined operations but also empowered the hospital to undertake critical Trust-wide projects with newfound security and efficiency.

• Explore insights into the early obstacles, such as resistance to change and technical limitations
• Understand the role of digital channels in enhancing service delivery and achieving cost savings
• Discuss the benefits of fostering a supportive environment for digital adoption across teams

• Building understanding and engagement across the organisation to align goals and priorities with digital transformation programmes
• Driving cultural and behavioural shifts to enable collaboration and adaptability
• Promoting digital inclusion and empowering communities through digital champions

• Speakers from the previous session will join for an audience Q&A

• Emerging Technologies and Their Role in Public Sector Transformation
• Addressing the digital skills gap in local and national government
• Explore strategies for reskilling and upskilling staff to adapt to new technologies
• Discuss key lessons from successful collaborations to drive technological advancement

Dr Laura Gilbert CBE, Head of the AI for Government Program, Ellison Institute of Technology

Stuart Coleman, Director of Learning and Consultancy, Open Data Institute

Lisa Allen, Director of Data Services, The Pensions Regulator (TPR)

Aleks Berditchevskaia, Principal Researcher, Centre for Collective Intelligence, Nesta

Jason Gray, Technology Strategist, SoftwareOne

*programme subject to change without notice