Chief Executive Officer of the Northumbrian Water Group Limited and Northumbrian Water Limited since 2010, before the organisation’s acquisition by a consortium led by Cheung Kong Infrastructure Holdings Limited in October 2011.

Heidi Mottram’s success at Northumbrian Water Group follows on from an excellent track record in the rail industry where her career began with British Rail in the mid-1980s.  She progressed through a variety of senior leadership roles in British Rail and, following privatisation, in Great North Eastern Railway, Midland Mainline, Arriva Trains Northern, and Managing Director of Northern Rail, the largest train operator in the UK. 

She was awarded an OBE in the New Year Honours list 2010 for services to the rail industry, a CBE in the Birthday Honours list 2018 for services to the water industry and business community and an Honorary Fellowship of Newcastle University in recognition of her exceptional contribution to their work.

Under her leadership NWG achieved the Queen’s Award for Enterprise in the category of Sustainable Development in 2014 and has been the only water company to be listed on the World’s Most Ethical companies list fourteen times.  Northumbrian Water has also twice been named Utility of the Year, and Water Company of the Year. NWG has an international reputation for Innovation, for which it recently became the only water company in the world to hold an innovation kitemark.