This paper examines the challenges of digital transformation within the charity sector by exploring the ways in which the digital divide affects young service users and staff. It provides an overview of the challenges and lessons learnt across three interrelated projects which were undertaken in partnership with the Refugee Council (RC), the leading UK charity supporting refugees. The key challenges to digital equity for young refugee clients pertain to their material and living conditions, digital literacy, and quality of personal relationships. 

This research report has been sourced from the UEL Research Repository under licence (CC BY 4.0).