Mark Coates is Bentley’s International Director of Public Policy and Advocacy, where he helps to inform and guide government, policymakers, business leaders, and decision-makers globally on the benefits of digital transformation. A former quantity surveyor with an extensive background in global project delivery, Mark first began working in the construction sector 33 years ago. He has worked with Thames Water, United Utilities, ICI, Highways England, The Olympic Delivery Authority, and Crossrail. For the past ten years, Mark has been working in digital transformation and has seen the great advances made in sectors by adopting digital ways of working. He has worked on numerous infrastructure projects, consulting asset owners and their advisors on technology adoption to attain better project results while being conscious of time, cost, and quality. Mark is a member of the Chartered Institution of Highways and Transportation and recently served as vice-chairman and chairman of the British Water Forum for the last two years. Mark also serves on the Strategic Board of the UK's Digital Twin Hub and is a member of the Institute of Government and Public Policy's advisory board.