Pam joined Newcastle City Council as Chief Executive in January 2022 having been Chief Executive at Stockport Council since 2017. Prior to that, she was Chief Executive at Burnley Council and has also worked for the Audit Commission and in the private sector. Pam is the Solace lead spokesperson for Economic Prosperity and a Fellow of the RSA.

In April 2024 Pam was appointed Visiting Professor of Practice at Newcastle University, within the School of Geography, Politics & Sociology.

Pam is known for building strong teams that deliver for residents. She led the University Town transformation in Burnley and the £1bn regeneration and transformation of Stockport including being a champion of the Mayoral Development Corporation which accelerated growth and opportunities for its residents.

Working collaboratively across Newcastle and the region, Pam is now leading the city through the new Green Industrial Age as it becomes a global exemplar for clean energy and sustainable growth. Pam is focused on tackling inequalities and ensuring Newcastle is the best place for residents to grow up, grow older and live their best life.