Jo has worked in higher education for over 10 years, including at LSHTM, LSE, and Sheffield Hallam University. At UCL her team is responsible for design and development of online courses, providing guidance relating to online pedagogies and learning design alongside course development processes. She acts as service owner for the public-facing learning platform, UCL Extend, manages UCL’s relationship with online course provider, FutureLearn, and has co-ordinated the strategic, pedagogic, and developmental components of UCL's move to online teaching as part of its COVID-19 response.