Key themes include:

• Definition of coaching and mentoring 
• Coaching conversations, processes and models 
• Coaching practice session 

Key themes include:

• Ethical and contractual implications of coaching 
• Reflective practice and continual improvement 
• Psychology of coaching and mentoring 
• Managing conflict  
• Tools for self-awareness and improvement 
• Coaching practice session 

Key themes include:

• High-performing teams and performance management 
• Motivational strategies 
• Coaching conversations and individual professional development 
• Coaching and business needs  
• Evaluation of coaching practice 
• Coaching practice session 

Key themes include:

• Best practice and the role of supervision 
• Principles of organisational culture 
• Embedding a successful and sustainable culture of coaching and mentoring 
• Group coaching practice 4 (coaching board)